TuGinecólogaRD

Privacy Policy

Privacy Policy

This Privacy Policy explains how Dra. Lisbania Peguero and her practice TuGinecólogaRD process the personal data you provide through this website, the contact and appointment forms, and WhatsApp. We know that information related to your health is especially sensitive, so we handle it with the confidentiality required by medical secrecy.

1. Data controller

The controller of your data is Dra. Lisbania Peguero, gynecologist and obstetrician, who practices under the trade name TuGinecóloga RD.

2. Data we collect

We only collect the data you voluntarily provide to us:

  • Contact and appointment request forms: name, email address, phone number, service of interest, preferred date and time, and the message you write.
  • WhatsApp: your phone number, your profile name and the content of the messages you send us.

The message you write in a form or on WhatsApp may contain information about your health (symptoms, pregnancy, medical history, test results). We recommend sharing only what is necessary to guide your inquiry; clinical details will be discussed in person during your appointment.

In addition, the server automatically logs basic technical data (IP address, browser type, date and time of access) for the security and operation of the site. Cookies are explained in section 11.

3. Purpose of processing

We use your data exclusively to:

  • Manage, confirm, reschedule or cancel your medical appointments.
  • Answer your questions and concerns by email, phone or WhatsApp.
  • Comply with any applicable legal and health-care obligations.

We do not send commercial or promotional communications without your express consent, and we do not sell, rent or transfer your data to third parties for commercial purposes.

4. Legal basis

We process your data on the basis of your consent, which you give by ticking the box accepting this Policy in the forms before submitting them, or by voluntarily contacting us via WhatsApp or email. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out before its withdrawal.

This processing is carried out in accordance with the Dominican Republic's Law No. 172-13 on the Protection of Personal Data (Ley No. 172-13 sobre Protección de Datos de Carácter Personal) and the applicable rules of medical confidentiality.

5. Your rights

Under Law No. 172-13, you have the right to:

  • Access: know what data of yours we process and how we use it.
  • Rectification: correct inaccurate or incomplete data.
  • Cancellation (deletion): request that we delete your data when it is no longer necessary, unless we are legally required to keep it.
  • Objection: object to a specific processing of your data.

To exercise these rights, email us at tuginecologard84@gmail.com or call +1 809-380-8397, stating your full name and your request. We may ask you to verify your identity in order to protect your information. We will respond within the time limits set by law.

6. Recipients and data processors

Your data is not disclosed to third parties unless required by law. To provide our service we rely on providers that act as data processors and only access the information to the extent necessary:

  • Email provider, through which we receive the forms and reply to your messages.
  • WhatsApp (Meta Platforms), when you choose to communicate with us through it. The use of WhatsApp is also governed by Meta's terms and privacy policy.
  • Web hosting provider, where this website runs.
  • Google (Google Analytics / Google Tag Manager), only if you accept analytics cookies (see section 11).

Some of these providers may store data on servers located outside the Dominican Republic.

7. Data retention

Inquiries received through the forms, email or WhatsApp are kept for up to 12 months and then deleted, unless you become a patient.

If you attend a consultation, the information becomes part of your medical record, which is kept and protected in accordance with the Dominican health regulations applicable to medical records.

8. Security measures

We apply reasonable technical and organizational measures to protect your data against loss, misuse and unauthorized access, including: encrypted connection (HTTPS), protection of the forms against fraudulent submissions, access to information restricted to the staff who need it, and a duty of confidentiality for the practice's staff.

No system on the internet is completely infallible; for this reason we ask you not to send clinical information through the forms beyond what is needed to guide your appointment.

9. Minors

This website is intended for adults. Inquiries and appointment requests for minors under 18 must be made by their mother, father or legal guardian, or with their authorization. If we find that we have received data from a minor without such authorization, we will delete it.

10. Third-party links

This website may contain links to third-party services (for example, Google Maps, Instagram, Facebook or WhatsApp). When you access them, their own privacy policies apply, for which we are not responsible.

11. Cookies and local storage

We use two types of technologies:

  • Strictly necessary and preference: a security cookie that protects the forms against fraudulent submissions, and a record of your cookie choice, saved in your browser's local storage (localStorage) so we do not ask you again. The site language is determined by the web address (for example, /en/ for English). These technologies do not require consent because they are essential for the site to work.
  • Analytics (Google Analytics / Google Tag Manager): they help us understand, in aggregate, how the site is used so we can improve it. They are only loaded if you click “Accept” in the cookie notice. If you click “Decline”, no analytics script is loaded.

You can change your decision at any time by clearing this site's data in your browser; the cookie notice will appear again.

12. Changes to this Policy

We may update this Policy to reflect legal changes or changes to our services. The current version will always be published on this page, with its last-updated date. If the changes are significant, we will indicate this visibly on the site.

Last updated: November 14, 2026.

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